Refund Policy

Refund Policy – JOX7

At JOX7, we value transparency and a fair relationship with our users.

Our products and services are delivered digitally and provide immediate access to premium features, tools, and exclusive content. For this reason, refunds are subject to the conditions outlined below.

Subscriptions

You may cancel your subscription at any time.
After cancellation, no further charges will be made, and access will remain active until the end of the already paid billing period.

As a general rule, we do not issue refunds for subscription periods that have already been used, except where required by law or expressly provided for in this policy.

One-Time Purchases (when applicable)

Due to the digital nature of our products and the immediate access provided, refund requests will be reviewed on a case-by-case basis.

A refund may be granted, for example, in the following situations:

• Duplicate charges
• Technical issues that permanently prevent access and cannot be resolved by our support team

Refund Requests

If you believe your refund request is valid, please contact us within 14 days of the purchase date.
Each request will be reviewed carefully, transparently, and impartially.

Refund approval will depend on the analysis of the specific case, in accordance with this policy and the rules of the payment platform used.